have questions?
Frequently Asked Questions
For Property Owners
How do I get started with Host Help?
Contact us via phone or email to schedule a consultation. We’ll assess your property and discuss how we can help maximize your rental income.
What areas do you serve?
We manage properties throughout Southeastern North Carolina, including Pender, New Hanover, and Brunswick County Beaches.
What is your fee structure?
Our fees are based on a percentage of the rental income. This includes all services from marketing to guest support and property maintenance.
For Guests
How do I book a property?
You can book directly through our website or via popular vacation rental platforms like Airbnb and Vrbo.
What if I have an issue during my stay?
We strive to provide the best experience possible for our guests and our team is always available to assist you with any concerns or issues that may arise.
Do you offer concierge services?
We strive to provide the best experience possible for our guests and our team is alwaysavailable to assist you with any concerns or issues that may arise.